Privacy Policy

IslingtonCS is committed to protecting your privacy when you use our services. This privacy notice sets out how we use and manage your personal data. Where we refer to “personal data”, this means data which relates to you and which personally identifies you either directly or indirectly. This personal data might be provided to us by you, or provided by someone else or it could be created by us.

This privacy notice covers the IslingtonCS website found at http://www.islingtoncs.org, including all sub-domains (e.g. http://iscb.islingtoncs.org). Websites linked to and from IslingtonCS are not covered by this policy.

IslingtonCS and its data controllers

IslingtonCS is owned and maintained by Islington Council and the Islington Safeguarding Children’s Board (ISCB).  Islington Council and the ISCB are joint data controllers of your information on IslingtonCS. Both can be contacted at 222 Upper Street, London N1 1XR.

 Islington’s Data Protection Officer is Leila Ridley and can be contacted at 4th floor, 7 Newington Barrow Way, London N7 7EP or by email at infocomplaints@islington.gov.uk

How we use your information

Islington Council and the ISCB will use your contact details and information about your place of work in order to manage your training, send you newsletters, and update you on new courses.

Where personal data is requested, the data will be used by the London Borough of Islington and the Islington Safeguarding Children’s Board for the stated purposes only.

We may pass your details on to third-party service providers, including individual tutors and training providers,  who are contracted to deliver a request, such as training. These third-parties are obliged to keep your details securely, treat them confidentially and will use them only to fulfil the request.

When you register with IslingtonCS, we capture sensitive data, including your ethnicity, sexual orientation and whether you have a registered disability. This is used for reporting purposes only and we are not able to match this data to you individually. This data is never shared, and can only be viewed or changed by each individual user.

All of the data we hold on you, including sensitive data, is stored on data servers based in the UK.

Access and user accounts

There are different ways in which you may access or use the services available on IslingtonCS. You may use our services as:

  • a visitor – meaning you have not registered with IslingtonCS and we have not collected any information about you. Your browser may store data from your visit using cookies. Visitors are not able to book training, or access some resources
  • a general user – meaning you have created a user account using your London Grid for Learning account or email address. You have access to all courses on IslingtonCS and to resources based on your type of establishment (place of work) and your job role. Your name and place of work is visible to event administrators and the tutor of each course you book on. Your account details are visible to, and can be edited by system administrators
  • a line manager – meaning you have created a user account and have been set as a line manager for your establishment. Line managers are able to authorise new general user accounts, approve training requests and book training on behalf of general users from their establishment. Line managers are able to run reports on training that general users from their establishment have attended or are due to attend but are not able to access user account details
  • a tutor – meaning you have created a general user account which has been set as an event tutor by a system administrator. This means your name and contact details may appear against a course, including some public courses, and you can view the names and contact details of general users who have requested a place on any course for which you are a tutor
  • a content author / manager – meaning you have created a general user account which has additional privileges to create or edit content on IslingtonCS. Content Managers are also able to approve and publish changes to content. You do not have any access to user accounts
  • a newsletter manager – meaning you have created a general user account which has additional permission to send newsletters to users. You do not have access to user accounts
  • an event administrator / publisher – meaning you have created a general user account which is also able to create new events, or edit existing events. Event publishers are also able to approve and publish new or edited events. You are also able to view the name and contact details of general users registered against any individual course

How we use your data

IslingtonCS will use your data in the following ways:

  • to send automated emails to you and your line manager about courses you have registered for
  • to send automated emails to your establishment line manager to approve your account and to authorise your training requests
  • to give the ability for line managers to make training requests on your behalf
  • for event administrators and event publishers to view your name and contact details, to add or remove you from an event, and to contact you by email
  • for newsletter managers to contact you by email. You can manage your subscription to these newsletters by amending your ‘course alerts’ in My Profile and Bookings
  • for system administrators to view and edit your account, including your name, email address, contact details, username, job title and place of work, and to contact you by email

We can also send email updates to you about courses you might be interested in, should you give us consent to do so. You can choose to opt-in to these from ‘Course Alerts’ in My Profile and Bookings. Course alerts are sorted by category, event type, and target audience and are set in each channel (Schools, ISCB, Early Years, and Safeguarding and Family Support).

If you are set as an event tutor, we will display your name against events for which you are the tutor. This is visible by any user on IslingtonCS, including users who haven’t registered if the course is a public course.

At no point can any user, including system administrators, see your password, or the information you provide in the equalities monitoring form.

You can request your account be deleted at any time by emailing csonline@islington.gov.uk. When your account is deleted, you will no longer be able to log in to access your training record and your data will be removed from IslingtonCS.

If you leave an establishment, we can update your account to show that you no longer work there. Your data will remain on IslingtonCS, but the establishment line manager will no longer be able to view your training record or book you on any new training. You are able to join a new establishment, if applicable.

If you do not join a new establishment, and you do not request that we delete your account, we will retain your information for a period of seven years for auditing and fraud purposes.

Why we need your data

We need to process your personal data for a number of different reasons and these are our legal bases for processing. We also need to keep your personal data for reporting and to comply with our legal obligations.

We rely on one or more of the following legal bases for processing personal data:

  • To perform our public task as a local authority to provide statutory training, including safeguarding training, and to provide regulatory updates to settings, including schools and early years’ settings
  • To perform our contract with you to deliver training for your personal and professional development
  • If we are relying on consent as our legal basis to process your personal data, you have the right to withdraw consent at any time.

External links disclaimer

IslingtonCS contains links to external websites. Although we make every effort to ensure these links are accurate, up to date and relevant, we cannot take responsibility for pages maintained by external providers.

If you come across any external links that don't work, we would be grateful if you could report them to us at csonline@islington.gov.uk.

Please note that external links from this website may include material of a political nature. We take no responsibility for the content and information on external websites and we do not necessarily agree with the views expressed on these sites.

Cookies

To make this site simpler, we sometimes place small data files on your computer. These are known as cookies. Most big websites do this too.

We use cookies to remember settings you have chosen, like website translation and font size, and actions you have taken, for example submitting a form. This means you don’t need to re-enter this information each time you visit a new page on IslingtonCS.

We use cookies to gather information about how IslingtonCS is used to help us maintain and develop our services. For example, we monitor which pages and links are most popular.

We do not use cookies to personally identify you or collect information about you as an individual.

You can delete cookies at any time by adjusting settings on your web browser. Please be aware that restricting cookies may have an impact upon the functionality of IslingtonCS or affect your user experience.

Session id
Name Purpose Expires
ASPSESSIONID We use this cookie so that once you have logged on with username and password you won’t have to do it for every page you request from our site. When you close your browser.
Accessibility Cookies
Name Purpose Expires
textl This cookie is only set by our Content Management System when you choose an accessibility option. This cookie is used to remember "text size" choices chosen by the user. It collects information in an anonymous form. 24 hours
textd This cookie is only set by our Content Management System when you choose an accessibility option. This cookie is used to remember "text only view" choices chosen by the user. It collects information in an anonymous form. 24 hours
highc This cookie is only set by our Content Management System when you choose an accessibility option. This cookie is used to remember "high contrast" choices chosen by the user. It collects information in an anonymous form. 24 hours

Google Analytics

We use Google Analytics to collect information about how people use IslingtonCS.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got there and what you clicked on. We do not collect or store your personal information other than your IP address (e.g. not your name or address). We do not try to identify you from your IP address.

Google may transfer this information to third-parties where required to do so by law, or where such third-parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

You can opt-out of Google Analytics by using the online <a href=https://tools.google.com/dlpage/gaoptout>Opt-out tool</a>.  Please note that if you do opt-out of Google Analytics, you may not be able to use the full functionality of IslingtonCS.

Google Analytics
Name Purpose Expires
_utma For more information, see the Google Analytics Privacy Policy. You can choose to opt out of Google Analytics. 2 years
_utmb For more information, see the Google Analytics Privacy Policy. You can choose to opt out of Google Analytics. 30 minutes
_utmc For more information, see the Google Analytics Privacy Policy. You can choose to opt out of Google Analytics. when you close your browser
_utmz For more information, see the Google Analytics Privacy Policy. You can choose to opt out of Google Analytics. 6 months

Contact Details

For more information on IslingtonCS, you should contact csonline@islington.gov.uk.

You can contact the Data Protection Officer on infocomplaints@islington.gov.uk